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Understanding Smart City Technology

Urban areas around the globe are embracing the newest developments in modern technology by becoming smart cities. These cities integrate sensors and actuators and link them together to collect data. We were intrigued when we first learned about smart cities, so we began doing our own research to discover additional details and we wanted to share this information with others. When you read these articles you'll learn how smart city technology uses the data that's gathered to monitor energy usage in homes and buildings to analyze their energy efficiency. You'll also find out about smart transportation, which entails installing cameras in traffic lights to monitor the flow of traffic. We hope that when you read these and other articles on this site you'll gain a better understanding of smart city technology.


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Understanding Smart City Technology

5 Tips To Pick The Right Managed IT Service Provider

by Gina Reid

IT is the backbone of any business because it enables day-to-day activities like processing transactions and tracking inventory. Yet, it is expensive to keep in house IT staff. Outsourcing IT functions enables a business to access IT technical skills cost-effectively. You must be very careful when picking a managed IT support provider because they can make or break your business. How can you pick the right managed IT services provider?

Assess the Experience 

Does the vendor have experience in your industry? A managed business managed IT services provider must show an understanding of industry regulations. For example, those in the health services must show they understand HIPAA regulations or GDPR regulations if you serve the European market.

Assess Technical Capacity 

Does the IT services provider have the requisite skills to keep your business running smoothly? They should show that they can respond capably to emergencies. It is good to know if the vendor will handle all the tasks or sub-contract some tasks. The vendor must show they understand your data security needs.

Ask About Payment Plans   

Is the vendor willing to meet your budget? Business IT support falls into three broad categories. You can opt for alerts and monitoring. Here the IT services provider will only monitor your IT network and do software updates when necessary.

You could opt for partial support, where the IT services provider will only handle some core IT functions such as data backup. The last option is full support where the vendor handles all IT functions. 

Assess Their Responsiveness 

How good is the IT services provider in communications? Is there someone at the other end of the line every time you call? Managed IT support should be very responsive because it is the lifeline of your business operations. For example, you need to know they can handle an upsurge of customer transactions. 

Assess Their Reputation 

What do other customers say about the business IT support provider? Is the vendor willing to provide references to past and existing services? They should be confident in their service quality. You should also check independent reviews on BBB+, social media, and industry forums. How well has the IT services provider responded to complaints? 

Managed IT support works very well when you pick the right provider. It allows you to concentrate on core business operations like marketing. You get cost efficiency and competitiveness when there is capable support at the other end. 

Contact a local managed IT service provider to learn more about your options.